Refund policy
At Life Xpansion Code, we are committed to providing the highest quality DNA testing and personalized health reports. Due to the nature of our services, we have a strict return and refund policy to maintain the integrity of our testing process and ensure customer satisfaction.
1. Order Cancellations
If you need to cancel your order, please review the conditions below:
- Before Shipment: You may cancel your order for a full refund if the DNA testing kit has not yet been shipped. Contact us at support@lifexpansioncode.com as soon as possible.
- After Shipment: Once your kit has been shipped, cancellations are not permitted.
- Digital Reports & Services: If you purchased a DNA analysis or digital report, cancellations are not possible once the analysis process has begun.
2. Return & Refund Eligibility
Because our DNA testing kits and personalized reports involve a customized and scientific process, we do not accept returns or provide refunds once a DNA kit has shipped.
3. Subscription Cancellations (If Applicable)
If you signed up for a subscription service related to DNA-based coaching or ongoing reports:
- You may cancel anytime before your next billing cycle to avoid additional charges.
- Refunds for past subscription payments are not provided, but you will continue to receive services for the remaining period of your subscription.
4. Contact Us
If you have any questions or need assistance, our customer support team is here to help!
📧 Email: support@lifexpansioncode.com
🌍 Website: lifexpansioncode.com
Thank you for trusting Life Xpansion Code with your health journey. We’re here to support you every step of the way!